Key account manager.
Анкет аваx сүүлийн огноо 2018-н оны 1-р сарын 11.
- Маркетинг, борлуулалт
- Албан тушаал:
- Дунд шатны удирдах
- Ажлын цаг
- Бүтэн цагийн
- Хаяг байршил:
Ажлын байранд тавигдах шаардлага:
- We are looking for a qualified key account manager to join our management team. You will supervise account representatives to ensure customer needs are met. You will also be responsible for creating new business by identifying profitable opportunities.
- If you’re customer-oriented with a ‘can do’ attitude, this position is for you. Our ideal candidate has a drive for achieving goals and maintaining a great customer experience. We also expect you to suggest forward-thinking ideas to promote our brand.
- Ultimately, you should be able to increase customer satisfaction and build successful long-term client relationships.
- Supervise and support account managers and representatives to ensure client satisfaction
- Communicate with clients at a senior level to resolve issues and inquiries
- Generate innovative ideas to support customers and boost brand awareness
- Use client feedback to improve customer experience
- Report on internet marketing, social media results on a regular basis and suggest improvements
- Ensure brand consistency
- Stay up-to-date with product launches and provide support to clients
- Organize meetings with the management team to ensure all members are on board and deliver within deadlines
- Proven work experience as a key account manager
- Hands on experience with internet marketing, social media and office software and tools
- Strong sense of responsibility and action oriented
- Familiarity with key performance metrics
- Excellent communication skills with a customer service attitude
- Team management skills
- Strong analytical and organization skills
- Excellent written command of English and Mongolian
- Great writing and storytelling skills as well as attention to detail (i.e. proofreading and editing)
- BSc degree in Business Administration, IT or relevant field
Key Account Manager top skills & proficiencies
- Analytical Skills
- Problem Identifier and Solver
- Handle Multiple Priorities
- Organizational Skills
- Written and Verbal Communication
- High Energy
- Will to Succeed
- Team Management Skills